CityWest - Your Northwest Connection

terrace home phone registration for test customers

Terrace Home Phone - Registration For Test Customers


Soon Terrace residents will have a choice
for home phone service.

CityWest is currently performing technical upgrades in Terrace in order to provide CityWest Home Phone service over the cable lines. 

Residential Monthly Rates

CityWest Home Phone Line $24.95
911 access fee FREE
Call Answer (Voicemail) FREE
Call Name & Number Display FREE
Call Waiting FREE
Three Way Calling FREE
Call Blocking FREE

Other Calling Features

$4 each or you can receive ALL other calling features for $10.

Long Distance

5 cents per minute in North America, or $25 unlimited long distance in North America. We have discounted International rates.

With CityWest Home Phone:

  • You keep your existing phone number, and use your existing phones and jacks in your house. 
  • This is not an Internet phone service.  CityWest Home Phone is just like the wireline telephone service provided by your other local provider, only less expensive.
  • Your calls never go over the Internet with regular Internet traffic, you can still be listed in the phone book, and you still have full 911 and 411 support.
  • You do not need a computer, Internet service, or digital cable to get Home Phone service from CityWest.
  • Plus you’ll get great customer service, from our locally-based call centre, with free in-home service calls if required. 

Would you like to be a test customer?

We’re looking for a few (hundred) test customers who would like to be the first to try CityWest Home Phone for three-months free.  The only catch is, you have to tell us what you think of the service along the way.

If you're interested, please fill out the boxes below and a CityWest representative will contact you when your area is ready. We're expecting to start testing by the fall of 2009.

Fields marked with * are required.


Questions?

CALL US

250-624-2111 or
Toll-free 1-888-622-6262

Our call centre is open:

  • Mon to Fri – 8:30am to 6pm
VISIT US IN PRINCE RUPERT

248 3rd Avenue West
Prince Rupert, BC

Our storefront is open:

  • Mon – 9am to 5pm
  • Tue – 9am to 5pm
  • Wed – 9:30am to 5pm
  • Thu – 9am to 5pm
  • Fri – 9am to 5pm
VISIT US IN TERRACE

2709 Kalum Street (South of Highway 16)
Terrace, BC

Our storefront is open:

  • Mon to Fri – 10am to 4pm
EMAIL US

Customer Service Inquiries
citywest@cwct.ca

Business Telephone Inquiries
dispatch@cwct.ca

Internet Inquiries
internet@cwct.ca

Administration Inquiries
administration@cwct.ca

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